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Customer Support & Maintenance Exceeding Your Expectations With IT Expertise

Our smart technology consultants can provide health checks, product and design advice, system upgrades and maintenance.

Our aim is to constantly exceed customer expectations, and key to that is providing unparalleled post-installation support. The Lewis Building Technology team and our back office infrastructure is primed to ensure we deliver the highest levels of customer service and support at all times.

We offer a comprehensive range of support services, from free health checks to advice on upgrades, repair and system maintenance. And because the majority of smart building and entertainment systems we install are internet-enabled, we will always try to diagnose and fix faults remotely - resolving problems swiftly and without fuss, and avoiding the inconvenience of an engineer having to visit your property.

We Go The Extra Mile

With every installation, we provide full training to ensure you get the most enjoyment and the most value from your investment. Sometimes, that means you'll need us to spend more than one session with you, and often you'll want to make changes and refinements to the initial system programming.

With Lewis Building Technology, nothing is too much trouble and our technicians and engineers never leave a job until you are completely satisfied with the quality of their work.

Contact our customer support team by telephone or email for help regarding any query about an existing or planned building automation system.

Aftercare Support

Afterwards, we’ll continue to monitor all technologies, cabling and devices, advise on the latest upgrades, and offer an annual health check. Our smart building automation is already implemented in homes, classrooms, operation and command centres, hotels, entertainment venues and broadcast facilities across the UK.

We only work with the industry’s leading technologies and our solutions and experts have won numerous awards for quality and customer service.